MongooseIM Health Check

A MongooseIM health check is a review of your MongooseIM cluster to assess if it is running smoothly, correctly and is optimised for best performance.

What’s included?

One of our expert MongooseIM consultants reviews and validates the critical areas of a MongooseIM-based system, providing the findings and recommendations in a detailed report. This includes:

  • Technical state overview: A summary of essential basic information such as the software version, integrated components and client applications, as well as key setup characteristics (e.g. cluster size).
  • MongooseIM configuration review: Identification of  unused entries and recommended ways to configure the server in a more efficient way.
  • Testing and deployment practices: A review of testing procedures and their results to eliminate bugs and bottlenecks.
  • Infrastructure monitoring: MongooseIM exposes a wide range of metrics, which are often a source of valuable technical and business data. We’ll interpret these on your behalf.
  • Recommendations and action points: At the end of the health check, we’ll describe our conclusions in detail and create a list of action points in priority order.

Who is it for?

A MongooseIM Health Check is perfect for:

  • Any business with an existing MongooseIM deployment, either in development or fully operational in a production environment 
  • A MongooseIM setup that has been misbehaving, or appears not to be running smoothly

 

  • Anyone who wants the peace of mind that their MongooseIM deployment is healthy, running smoothly and configured for best performance
Download our product sheet here

What happens after the Health Check?

You might have a perfectly optimised MongooseIM installation with no need for any further support from us. But we’re here to help if you do.

  • MongooseIM support – a team of experts on standby to assist should you have any future issues or questions with your MongooseIM system
  • Code review consultancy – perfect for when customisations have been made to the MIM source code, especially when custom modules are present.
  • Load testing – often overlooked, but essential. Even more so if load testing is not regularly carried out or has been implemented incorrectly.
  • Customisation – expertise to support any plans outside a standard MongooseIM deployment where server adjustments are required 
  • Troubleshooting consultancy – for bespoke help beyond known issues
  • MongooseIM Training – We recommend Administration and Operation Training which is universal to all MongooseIM deployments. If you’re planning any future MongooseIM development, we also recommend MongooseIM Development Training

Why Erlang Solutions

    We developed MongooseIM, so we are genuinely the experts.

    Our team lives and breathes messaging and is dedicated to delivering the best messaging solution for the market.

    We invest time in setting and managing customer expectations, communicating progress and removing the frustration that can happen without regular dialogue.

    We are the perfect team to help with any further support you might need – including consultancy, development or code & architecture reviews. We also offer training should your team need upskilling.

    Why Erlang Solutions

    We developed MongooseIM, so we are genuinely the experts.

    Our team lives and breathes messaging and is dedicated to delivering the best messaging solution for the market.

    We invest time in setting and managing customer expectations, communicating progress and removing the frustration that can happen without regular dialogue.

    We are the perfect team to help with any further support you might need – including consultancy, development or code & architecture reviews. We also offer training should your team need upskilling.

    Is a Mongoose IM Health Check something you’re interested in?

    We’d love to hear from you. Please get in touch with us.

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    I spoke with two CTOs I know who utilize Erlang and they both recommended Erlang Solutions. They were able to come in with their expertise, help us establish best practice and give us confidence that going forward our systems would be efficient and reliable.

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    Working together with Erlang Solutions, and the MongooseIM team was a great example of what a best of breed tech partnership can achieve. Their expertise in building resilient, fault-tolerant backend architecture created the foundation for a project that truly exceeded the expectations of our client

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